And that's a typical conversation with us technicians:
User: "Hey Toni, my internet browser is hanging !"
Toni: "That's ab-so-lu-tely normal. It's new moon, and Firefox always hangs at new moon. So go back to your desk, sit down, and wait until new moon is over. But take care to not pass a crossing black cat, because this makes Emacs crash."
That - of course - is one of the rare reasonable talks ;-)